What personal information do we collect from people that use our website, software and services?
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address and name ("Personal Information").
Device-Related and Flight-Related Information
During activation of the PulseKraft software, device related information will be transmitted to KopterKraft.com. At the moment this is only the serial number assigned to the aircraft remote controller to which your tablet / phone will be connected. If you choose to use the live mission control feature, flight related information (GPS coordinates, height, speed, heading and sensor data sent through the PulseKraft data interface) will be transmitted to the KopterKraft service.
As the PulseKraft software is built upon the DJI Mobile SDK and Oboard SDK, these underlying components collect and transfer additional information about your devices (drone and computer / phones on which the software is installed) at activation and flight related information. This information may include: (i) information about your DJI device (including the model and serial number of your device); (ii) information about your non-DJI device (including your device ID, hardware version, and operating system); (iii) geolocation data relating to your non-DJI device and DJI device and any photo or video you submitted using DJI Products and Services; (iv) information about any photo or video recorded, including the name of the video file, the length of the video, EXIF data relating to the photo or video, and the photo or video data itself; (v) other technical information, including the IP address used by your non-DJI device and flight record data; and (vi) data associated with your DJI account.
For further details about the privacy policies regarding information collected by DJI software components please consult the policies that can be found at https://developer.dji.com/policies/privacy
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form, enter information on our site or use our software.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, or use certain other site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content in which you are most interested.
• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.
• To follow up with them after correspondence (live chat, email or phone inquiries)
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
How do we protect your information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All credit card transactions are processed through an external PCI compliant payment gateway provider and are not stored or processed on our servers.
International Visitors and Users
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ to those from your jurisdiction.
If you choose to provide information to us, please note that we transfer the information, including Personal Information, to Estonia and/or Germany and process it there.
Do we use 'cookies'?
• Understand and save user's preferences for future visits.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
We do not sell, trade, or otherwise transfer to outside parties your personal information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Our Service does not address anyone under the age of 13 ("Children").
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.
We have not enabled Google AdSense on our site but we may do so in the future.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Log Data").
This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
When you access the Service by or through a mobile device, this Log Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third party service providers have their own privacy policies addressing how they use such information.
Last Edited on 2017-05-23